我這里有個(gè)餐廳的 你看看有能用的不 至于PPT 自己黏貼就好了其實(shí)前廳不好培訓(xùn) 需要的會(huì)話太多 簡單一二個(gè)課件不好起到多大作用 至少我都教我酒店員工一句 對不起我不會(huì)英語請等我叫其他同事餐廳英語1. 問候語2. Hello3. Good morning4. Good afternoon5. Nice to meet you6. Glad to meet you感謝與應(yīng)答7. Thank you. 多謝8. Thank a . Many . Thank you for helping me.謝謝你幫助我11. Thank you so much for coming.非常感謝您的光臨12. Not at all.別客氣13. That’s all right.不用謝14. That’s OK15. You’re welcom16. It’s a pleasure.很樂意17. My pleasure.我很樂意18. Please don’t mention it.請不用客氣聽點(diǎn)中菜19. Take a seat, please. Here’s the menu. May I take your order, sir? 請坐。給您菜單，先生。我能接受您的點(diǎn)菜嗎？20. Our restaurant boasts a history of 120 years and serves a variety of Chinese dishes.我們餐廳具有120年的歷史，這兒供應(yīng)各種各樣的中國菜。21. Chinese cuisine has 4 major stles. They are Shang dong , Guang dong ,Sichuan and Huai yang cuisine. 中國菜有四大菜系，他們是山東菜，廣東菜,四川菜和淮陽菜。22. Beijing food is heave and spicy. It’s specialties are roast Beijing duck and fish slices in wine sauce.北京菜味重香濃。它的特色菜是北京烤鴨和糟溜魚片23. Guangdong food is fresh and light. Luo Han Zhai is our chef’s recommendation.廣東菜新鮮清淡。羅漢齋是我們廚師長的拿手菜24. Many guests have high comments on shark’s fin soup, It’s delicious and worth a try.許多客人對我們的魚翅羹贊不絕口，它鮮美可口，值得一嘗。25. Most Sichuan dishes are spicy and hot.四川菜麻辣香濃26. This beautiful peacock cold dish is all edible.整個(gè)這只孔雀冷盤是可以吃的27. Here is your shark’s fin soup. Please take your time and enjor time and yourself.這是你們的魚翅羹。請慢用并祝你們各位用餐滿意28. Here is the Luo Han Zhai… Here comes the roast sucking pig.這是羅漢齋。烤乳豬來了29. Excuse me, may I replace your dinner plate?對不起，我能不能為您換個(gè)碟子？30. Here is the steamed mandarin fish as the last main course. It symbolizes “more than enough”這是最后一道主菜：清蒸鱖魚。它象征著“年年有余”31. Excuse me, let me distribute the fish for you. 對不起，我能不能為你們分魚？32. So much for your dishes. Would you like anything else?各位，菜上完了，請問還要點(diǎn)什么？，33. Please have some fresh fruit and a cup of hot tea.請用些新鮮水果和一杯熱茶34. Would you like some wine with your dinner ?您用餐時(shí)要喝點(diǎn)酒嗎？35. Your dishes will take about 10 minutes to prepare.您的菜要大約10分鐘36. I do apologize for giving you fthe wrong dish.對不起，給您上錯(cuò)了菜。付款37. Here is your check it.這是您的帳單。請核對一下。38. Your bill totals287 yuan.您的帳單總計(jì)287元39. How are you going to pay. In cash or with credit card?您打算如何付款，用現(xiàn)金還是用信用卡？40. Here are your change and reciept,please keep them.這是您的錢和收據(jù)，請您保管好。41. -----We’ve enjoyed the meal very much.這頓飯我們吃得很滿意42. -----Thank you .I hope you”ll come again.謝謝你們。我希望你們再次光臨第一單元迎賓就坐——Good evening , gentlemen. Welcome to our restaurant. Do you have a reservation?晚上好，先生們。歡迎來我們餐廳用餐。請問您預(yù)訂過嗎？——I have a reservation for a table.我在你們這兒訂了個(gè)餐桌?！狹ay I know your name?請問您貴姓？——my name is Li Ming.我是李明——How many people do you have, please?請問您幾位？——eight8位——Please step this way.（下面幾種說話方式）請這邊走——（1）Is this table all right?這張餐桌行嗎？——（2）I’m sorry, but the restaurant is full now. Will you wait a few minutes in the lounge?很抱歉，餐廳現(xiàn)在客滿。請?jiān)谛菹⑹业纫粫?huì)兒好嗎？——（3）Sorry to have kept you waiting . One table over there is ready for you.對不起勞您久等了。那兒一張餐桌已經(jīng)為您準(zhǔn)備好了?！?）I’m sorry to say that table has been reserved. What about the table near the window?對不起那張餐桌已經(jīng)預(yù)訂了。那張靠窗的桌子怎么樣？第二單元道別1． Goodbye/Bye.再見2． See you tomorrow/later.明天/待會(huì)兒見。3．Good night.晚安。4．Goodbye and hope to see you again soon.再見，希望不久再見到你。5．——I’m afraid I must be going now.恐怕我得走了?！猄o soon? Why don’t you stay a little longer?這么早，你干嘛不多呆一會(huì)兒？6．I hope you have enjoyed your stay here?希望您在這兒過得愉快。7．——I’ve come to say goodbye.我來向你道別。第三單元接受訂房——Good morning. Huatian Hotel. Reservations. May I help you?早上好。這里是華天賓館預(yù)訂處。請問有何吩咐？—— I want to reserve a room我想訂一間房——What kind of room would you like? We have deluxe suites, suites, double rooms and single rooms.請問您要什么樣的房間？我們有豪華套房、套房、雙人房和單人房。——May I have your name?請問您尊姓大名？——I’m Li Qiang我是李強(qiáng)-How long will you be staying here?請問您將在這兒住多久？——About 7 days大約7天——May I know your arrival and departure dates?請問您的到店和離店日期？—— Arrival date is Sunday and departure date is the next Sunday到店時(shí)間是周日，離開時(shí)間是下個(gè)周——Just a moment. Let me check if there’s a room available.請等一下。讓我查一下是否有空房?！狪’m sorry to say all the rooms are booked up during the period.很抱歉，在這（您要房）期間所有的房間都訂滿了?！猈e can either put you on the waiting list or find you a room in a nearby hotel.我們可以把您列入候房名單，也可以把您安排在附近賓館。——is there any discount?第四單元客房服務(wù)——Housekeeping, May I come in?客房服務(wù)員。我能進(jìn)來嗎？——yes，can you tell me what service in your hotel是的,請告訴我賓館的服務(wù)有什么——The hot water supply is round the clock in our hotel. Please don’t drink the unboiled might make you sick, The registered guests can use the recreational facilities free of charge.我們賓館有24小時(shí)的熱水供應(yīng)，請勿喝生水，否則可以能使您得病;住店客人可以免費(fèi)使用娛樂設(shè)施?！?what device in this room? 在房間里有什么設(shè)備——let me introduce them to you；first, Here are the light switch, the temperature adjuster, the closet and the mini bar，The panel on the night stand controls the different electric devices in the room. There are 2 sockets in the bathroom. one is for 110V and the other is for 220V.這是電燈開關(guān)、溫度調(diào)節(jié)器、衣柜和小冰箱，床頭柜上的嵌板控制著房間內(nèi)的各種電器裝置，浴室內(nèi)有兩個(gè)插座，分別是用于110伏和200伏電壓。Then, Here’s the hotel’s service booklet and the telephone directory. You can make DDD calls and IDD calls form your room., The menu is on the door knob. Mark down the items and time of your breakfast and hang it outside the door.這是我們賓館的服務(wù)指南和電話電碼本。您可以從房間內(nèi)打國內(nèi)直撥電話和國際直撥電話。這是掛門餐牌。請標(biāo)明用早餐的品名和時(shí)間，并把它掛在門外?！狤xcuse me .can you clean my room now?對不起，你現(xiàn)在能不能為我打掃房間？——We usually make up the check-out rooms first. But we can do your room earlier on your request.我們通常先做走房，但我們也可以按您的要求先做您的房間。 第五單元應(yīng)接服務(wù)——Let me introduce our hotel：Our hotel is one of the best in this city. There are over 500 guest rooms of international standard. Our hotel has a gift shop, a fitness center. and four restaurants.我們飯店是本市的一流飯店。（我們飯店內(nèi)）有500多間符合國際標(biāo)準(zhǔn)的客房，我們飯店有一個(gè)禮品店、一個(gè)健身中心、四處餐廳等?！猅hankyou, where is your reception desk? 請問你們的接待處在哪里？——The reception desk is straight ahead. 接待處就在前面?！?Where is my room?請問我的房間在哪里？ ——This way, please. Please take the guest elevator請這邊走,請乘坐客梯——May I have your room key? Let me open the door for you.請把鑰匙給我好嗎？讓我來給您開門?！狾k,thanks謝謝——Here’re your four pieces of baggage. Please check it.這是您的四件行李。請核查一下。